New York 'Tudes
Wow. It has been 8 MONTHS since I wrote something. Right now what disturbs me about being in New York is the damn attitude that gets thrown around here. People who live here long enough get this attitude like the world revolves around them. Some are not afflicted with this disease. Most are because of the “dog eat dog” nature of the city and the amount of people here visiting. I see it more so since I’ve been working in the customer service side of things. I have been guilty in some cases, and so have my friends, but not to the level of temper tantrum sort of childlike behavior that these people are demonstrating. There are still social rules to follow no matter who you are or where you are from.
For instance; Timeliness. In my realm of work, if you are late, you are penalized. If I am late for work, I get a series of warnings that could lead to termination. If a customer is late for an appointment though, suddenly it’s a different story. In order for our system to work we only hold appointments for a certain amount of time. Just like in the work situation, if you are late after so long you are deemed absent. Yet I have heard all sorts of excuses. On some occasions the customer acknowledges they’re late and reschedules without much complaint other than their own self-bashing for how they arrived late. In other cases, which I have seen a lot of lately, they throw a fit. “But I am here!! I came all this way!! I demand!!” BULLSHIT! You are late! So what! Acknowledge your error and move on. If you are late, we are late. Then you complain even more. Blah blah blah blah. So you’re cancelled move on. Don’t demand from me. The world owes you nothing. I owe you nothing. Whatever. When I see a child throwing a fit and then getting appeased by candy or some other form of “reward” I just scoff at those parents. It’s those children who are going to grow up and continue their temper tantrums into adulthood. I actually had one instance where someone was more than 25 minutes late to an appointment just demand I get someone to help her right then and there. I almost laughed in her face, but just smiled and explained the situation. Then she wouldn’t let me talk because she wasn’t hearing the correct words in her head. I kept breathing and getting in moments when I could. The time was clicking by and eventually I was not giving her the answer she wanted to hear and asked for a manager. The manager gave her the same answer and eventually she rescheduled and went on her merry conceited little way. There are instances like this every day. I just don’t get it. If I were late, I just wouldn’t show up to such an appointment since there would be nothing that could be done except reschedule and that I could do on my own. Another instance of timeliness I saw was at the yoga studio where I practice. Class starts on time for a reason. There is a set series that work in succession and to interrupt would disrupt the peace and focus in the room. Yet people still manage to come late and expect to get in. WHAT!?! I overheard how one person even got in because he made a reservation, he was late, it was cancelled, and the room was full. Max to capacity. Yet he snuck by the sign in desk and went to class anyway. This causes all the other yogis to try and fit someone in that really cannot fit. Why do people do this and not know the repercussions of their actions? Ugh!
Rules in general are in place for a reason. I recently read an article in the paper about a Jet Blue employee who flew off the handle because a customer went for his bag before reaching the gate while the plane was in motion. COME ON!! I don’t blame him. He went up to the gentleman to ask him to return to his seat and wait for the plane to stop. The man mouthed off and told him to “fuck off” and the bag hit the steward on the head. The cabin steward then went nuts and told everyone to “fuck off” on the loudspeaker. Then he grabbed a beer and went down the emergency chute. Granted the employee went a bit too far, but I can see where he was coming from. What gave that man the right to think he was special above everyone else and just get his bag. The rule is there for a reason. Safety. What if there was an accident, a jolt, or anything that caused that man to fall and drop his bag on someone. People do not think. They are just in too much of a hurry to think. It’s just like when the subway pulls into the station and the idiots are lined up outside the doors to get in before you get off. I had to push some people out of my way the other day since they didn’t give me a clear path at all to get off. Usually people stand to the side to at least give a path. This time they just crowded. Come on people. Show some respect here.
These are just a few instances of New York madness. I’m sure it happens all over, but I think because of the density of the city I see it more frequent. My limits are being tested everyday. If I didn’t have my yoga, I would be in the same boat as the guy who just lost it on the plane.
For instance; Timeliness. In my realm of work, if you are late, you are penalized. If I am late for work, I get a series of warnings that could lead to termination. If a customer is late for an appointment though, suddenly it’s a different story. In order for our system to work we only hold appointments for a certain amount of time. Just like in the work situation, if you are late after so long you are deemed absent. Yet I have heard all sorts of excuses. On some occasions the customer acknowledges they’re late and reschedules without much complaint other than their own self-bashing for how they arrived late. In other cases, which I have seen a lot of lately, they throw a fit. “But I am here!! I came all this way!! I demand!!” BULLSHIT! You are late! So what! Acknowledge your error and move on. If you are late, we are late. Then you complain even more. Blah blah blah blah. So you’re cancelled move on. Don’t demand from me. The world owes you nothing. I owe you nothing. Whatever. When I see a child throwing a fit and then getting appeased by candy or some other form of “reward” I just scoff at those parents. It’s those children who are going to grow up and continue their temper tantrums into adulthood. I actually had one instance where someone was more than 25 minutes late to an appointment just demand I get someone to help her right then and there. I almost laughed in her face, but just smiled and explained the situation. Then she wouldn’t let me talk because she wasn’t hearing the correct words in her head. I kept breathing and getting in moments when I could. The time was clicking by and eventually I was not giving her the answer she wanted to hear and asked for a manager. The manager gave her the same answer and eventually she rescheduled and went on her merry conceited little way. There are instances like this every day. I just don’t get it. If I were late, I just wouldn’t show up to such an appointment since there would be nothing that could be done except reschedule and that I could do on my own. Another instance of timeliness I saw was at the yoga studio where I practice. Class starts on time for a reason. There is a set series that work in succession and to interrupt would disrupt the peace and focus in the room. Yet people still manage to come late and expect to get in. WHAT!?! I overheard how one person even got in because he made a reservation, he was late, it was cancelled, and the room was full. Max to capacity. Yet he snuck by the sign in desk and went to class anyway. This causes all the other yogis to try and fit someone in that really cannot fit. Why do people do this and not know the repercussions of their actions? Ugh!
Rules in general are in place for a reason. I recently read an article in the paper about a Jet Blue employee who flew off the handle because a customer went for his bag before reaching the gate while the plane was in motion. COME ON!! I don’t blame him. He went up to the gentleman to ask him to return to his seat and wait for the plane to stop. The man mouthed off and told him to “fuck off” and the bag hit the steward on the head. The cabin steward then went nuts and told everyone to “fuck off” on the loudspeaker. Then he grabbed a beer and went down the emergency chute. Granted the employee went a bit too far, but I can see where he was coming from. What gave that man the right to think he was special above everyone else and just get his bag. The rule is there for a reason. Safety. What if there was an accident, a jolt, or anything that caused that man to fall and drop his bag on someone. People do not think. They are just in too much of a hurry to think. It’s just like when the subway pulls into the station and the idiots are lined up outside the doors to get in before you get off. I had to push some people out of my way the other day since they didn’t give me a clear path at all to get off. Usually people stand to the side to at least give a path. This time they just crowded. Come on people. Show some respect here.
These are just a few instances of New York madness. I’m sure it happens all over, but I think because of the density of the city I see it more frequent. My limits are being tested everyday. If I didn’t have my yoga, I would be in the same boat as the guy who just lost it on the plane.
posted by Chris | 8:04 AM
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